Privacy & Terms
We, “Floral Glory Design, LLC”, understand that your privacy is important to you. We are committed to protecting the privacy of your personally identifiable information as you use this website. We will never sell or share your information. We collect your information solely to serve you better.
Refunds, returns, and terms of service
All floral orders are prepaid in advance and are considered final at the time of purchase. Due to the nature of fresh flowers and custom arrangements, we do not offer refunds, returns, or exchanges under any circumstances. By placing an order, you acknowledge and agree to these terms.
Non-personal Information
If you visit this website to read information, such as information about one of our services, our SEO may collect certain non-personal information about your interest to help website to perform better. Because non-personal information cannot identify you or be tied to you in any way, there are no restrictions on the ways that we can use or share non-personal information.
How is your personal data collected?
We use collect data through direct interactions. You may give us your Identity, Contact Data by corresponding with us in person, by post, phone, email or otherwise.
This includes personal data you provide when you:
– place an order via our website or purchase our products or services via any other means;
– book an appointment;
– book us to provide flowers for your wedding or other event;
– create an account on our website;
– subscribe to our service or publications;
– request marketing to be sent to you;
– enter a competition, promotion or survey; or
– give us feedback or contact us.
Cookies and other technologies
We may use cookies and related advanced technologies, such as web beacons, to collect information for our website. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page.
Third-party vendors also may use cookies on our website. These third parties use persistent cookies to help us to improve the visitor experience, manage our site content, and to track visitor behavior. We may also contract with a third party to send emails to our registered users/members.
We will not share your personal information with these companies, but these companies may use information about your visits to this and other websites in order to provide advertisements on this site and other sites about goods and services that may be of interest to you, and they may share your personal information that you provide to them with others.
Purposes for which we will use your personal data
We may keep and use personal information we collect from or about you to provide you with access to this web site or other products or services, to respond to your requests, to bill you for products/services you purchased, and to provide ongoing service and support, to contact you with information that might be of interest to you, including information about products and services of ours and of others, or ask for your opinion about our products or the products of others, for record-keeping and analytical purposes and to research, develop and improve programs, products, services, and content.
Personal information collected online may be combined with information you provide to us through other sources. We may also remove your personal identifiers (your name, email address, etc). In this case, you would no longer be identified as a single unique individual. Once we have de-identified information, it is non-personal information and we may treat it like other non-personal information. Finally, we may use your personal information to protect our rights or property, or to protect someone’s health, safety or welfare, and to comply with a law or regulation, court order or other legal process.
Communications
We may contact you periodically by e-mail, mail or telephone to provide information regarding programs, products, services and content that may be of interest to you. In addition, some of the features on this website allow you to communicate with us using an online form. If your communication requests a response from us, we may send you a response via e-mail. The e-mail response or confirmation may include your personal information. We cannot guarantee that our e-mails to you will be secure from unauthorized interception.
Is your information secured?
We have implemented generally accepted standards of technology and operational security in order to protect personally identifiable information from loss, misuse, alteration, or destruction. Only authorized personnel and third-party vendors have access to your personal information, and these employees and vendors are required to treat this information as confidential. Despite these precautions, we cannot guarantee that unauthorized persons will not obtain access to your personal information.
Third-party links
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.
Childre's Privacy.
We will not intentionally collect any personal information (such as a child’s name or email address) from children under the age of 13. If you think that we have collected personal information from a child under the age of 13, please contact us.
Change of purpose
You may access, correct, update, and/or delete any personally identifiable information that you submit to the website. You may also unsubscribe from mailing at any time by selecting the “unsubscribe” option at the bottom of any our email. If you have any questions, please do not hesitate to ask: info@floralglorydesign.com.
We reserve the right to modify this statement at any time. Privacy Policy was reviewed 2025. If you have any questions about privacy, please contact us at: info@floralglorydesign.com